Written for SOC-310, Development of Social Theory, Washington State University; under the guidance of Christine Horne, PhD.
Chambliss’ (1973) study of the Saints and Roughnecks had been provided across university courses covering deviancy, drug use, criminology, and justice. While this study had been used to discuss differential justice, and diverse theories covering deviancy, Hechter et al.’ (1992) consideration of deviant group contributions to greater social orders brought a new perspective that warranted consideration. This perspective claimed that states “free ride” on locally produced order amalgamating to social order, and more so from order produced from deviant groups than groups more aligned to greater social norms. This free riding is permitted only so far as the deviant group does not produce negative externalities for the state which challenges its authority and demands resources to address.
Hechter et al. further constrain application to unimodally distributed heterogenous societies, that is, societies that demonstrate a singular means (i.e., norms) with a wide distribution (e.g., the United States) vs. societies that demonstrate a polymodally distributed means in a heterogenous society (e.g., the Soviet Union). Unimodal heterogenous contexts are simpler to consider, as deviancy is simply defined as deviation from a singular mean. The author wishes to pressure the idea that the United States is a unimodally heterogenous society, as it would appear this its unimodality is only ascribed as far as power structures demonstrate unimodality between a privileged mean at an intersection of specific religious, ethnic, racial, gender, class, and socioeconomic divisions.
Unimodality is not a product of the population where all members of the population are given equal chances of selection in determining its modality but is more of a product of a convenience selection effect of empowered actors defining of a mean [through share of voice]. Considering this view, it is those privileged groups that control the “mean” that controls the labeling of the “deviant” outside the “mean”. This is complicated by a reality of polymodally distributed heterogenous societies because what is deviant for a privileged mean, may be normal for an alternate privileged mean. It is no small wonder that Hechter et al. skipped this more complex, and more realistic reality in favor of a simpler view of society with one privileged mean.
Taking a simple unimodal hetereogenous society, Hechter et al., when considering the Saints and the Roughnecks, proposed that gangs like the Saints produced positive externalities such as welfare and security. More positive externalities resulted in less negative sanctions on the Saints. However, while the Roughnecks produced welfare and security for members of their own local group, their externalities were perceived as more negative by the population tangential to the group, inviting negative sanctions. This sanctioning is explained by other theories (e.g., Coleman, 1990). The Saints and Roughnecks study is highly relevant in many domains. Theoretical consideration of locally produced social order benefitting Hobbesian leviathan forces of a powerful central state government, applies to powerful central organizational governance, and its effects may be seen in large heterogenous organizations beholden to an artificially produced homogenous culture (i.e., privileged means).
Just like criticisms that states cannot afford to coerce its peoples into conformity day to day, so too with organizations, especially large ones. For example, at UW Medicine, there is a dress code, and it maintains that individuals must dress professionally and not display tattoos or piercings. However, in UW Medicine’s hospitals, this policy is flexed, as many staff members prominently display tattoos and piercings. Various groups of individuals demonstrate these “deviant” norms (e.g., LGBTQ+, biker, working class) as opposed to those refraining from more privileged classes obfuscating or avoiding tattoos and piercings in their peer groups through sanctions and boundary policing etc. The common explanation by staff in clinics and the hospital is that “they’ll have nobody left to work here if they enforce the policy”.
The explanation that the organization would potentially narrow a pool of potential workers by enforcing its norms runs squarely against individual and social identities and shared values of groups that are tattooed and pierced. For example, LGBTQ+ individuals, and tattooed and pierced ones, exemplify characteristics of diversity, inclusion, and equality that the organization has self-mandated as important. These initiatives at greater diversity also include working class, biker gang members, minorities, indigenous groups etc. In addition, the patients at UW Medicine’s hospitals include members of these same groups. For example, it was said once, “if this patient gets kicked out of Harborview, you’ll have nowhere else to go,” because it’s a state hospital—it’s literally the last place a socially deviant patient can go.
The ability of deviant groups to manage their own members due to higher degrees of solidarity extends to not only employees themselves, but to the groups that employees and patients together are members of. Management turns a blind eye to infractions of policy in matters of appearance. There are individuals blatantly disregarding appearance policies, where natural hair colors are called for. Some push the borders by dying portions of their hair or wearing “edgy” styles. Some managers claim cultural sensitivities, applying henna to their face and hands. These individuals are stellar workers, working day to day, maintaining a hospital network that is nearly unprofitable, short staffed, and unable to serve the community in timely manners. The order that these groups provide can be evidenced in interactions between staff and patients.
That the tattooed and pierced staff members can relate to and control deviant behaviors of patients producing negative externalities cannot be overstated. Their solidarity in social groups is key. Numerous interactions that could turn caustic and lead to harm are aborted through initial realization of solidarity. Patients that come in frustrated with wait times, inability to see their doctors for months, and agitated by their symptoms come to realize solidarity with the staff members that cross into patient groups. This initial camaraderie allows staff to deploy sanctions from not only a legal authority of state laws supporting healthcare workers, but also through traditional and charismatic authorities and their norms within groups deemed deviant.
On many occasions, allowing for non-productive banter, frowned upon professionally as it seems less productive, between staff and patients of deviant groups provides a vehicle within which the organization’s authority in legal policy is transformed to group norms, where negative sanctions may be more easily deployed (e.g., “Yes, that’s a pride pin, and we’re so glad to have you… our providers work 10 hour shifts and have no legally protected breaks… so they take them when they can… sorry there will be a short delay.”). The social ordering of these groups benefits the hospital network at large, is covered by UW Medicine’s Service Culture Guidelines (e.g., putting patients first, communicating effectively).
UW Medicine, and other organizations demonstrate realities of what Hechter et al. (1992) point out, yet I wonder if perhaps the pursuit of simplicity is a norm operating within sociological spheres that might be causing short term benefits but long-term harms in applications of theories socially. For example, with the reality of UW Medicine’s many diverse groups, one could argue that it is a local group of its own but is comprised of many groups such that it demonstrates a hetereogenous group. Yet, it is not only a heterogenous in composition, but is polymodal in that its minority groups had achieved more equality with a priori majority groups. Treating a polymodal group as unimodal seems disingenuous and seems to be an extension of arm’s length colonialism because of a dominant normed pursuit of simplicity (e.g., one division/state to rule them all). It’s as if Hobbes’ leviathan is not a state, but merely the leviathan of “authoritative simplicity”.
Future research is anticipated, and recommended, as the United States, though it appears unimodal in its heterogeneity, is polymodal, and always has been so, unless one only affords the United States to a narrow segment of the population—the privileged. There are many groups in the United States, and treating immigrants to it like outsiders, regardless of externalities produced by said groups, seems anti-democratic, which results in stereotype, prejudice, and discrimination.
While Hechter et al.’s (1992) theories propose social order produced by productive deviant groups is highly beneficial to states, where states are sometimes willing to look past formal sanctions etc., it is important to understand that the people that decide to forgo sanctions are not a state’s population at large but are a bureaucratic people straddling multiple groups. Calling on theoretical accountability in realizing the polymodal heterogeneity of the United States, like UW Medicine, takes what is hidden and exposes it. This extended perspective demonstrates that privileged groups are one mean, and less privileged groups are another—each may see each other as deviant. Look no further than the early emergence of the United States’ two political parties. We, the people, are not unimodally distributed. A deeper polymodal rigor to Hechter et al.’s theory is not only possible but is called for, and I look forward to its added rigor. It will not be easy, but then again, neither was the work of any basic or applied scientist, and that presents yet another polymodality.
References
Chambliss, W. J. (1973). The Saints and Roughnecks. Transaction: Social Science and Modern Society, 11, 24–31.
Coleman, J. S. (1990). The emergence of norms. In M. Hechter, K-D Opp, & R. Wippler (Eds.), Social institutions: Their emergence, maintenance and effects (pp. 35–60). Walter de Gruyter.
Hechter, M., Friedman, D., & Kanazawa, S. (1992). The attainment of social order in heterogenous societies. In J. S. Coleman, & T. J. Fararo (eds.), Rational choice theory: Advocacy and Critique (pp. 79–97). Sage Publications.
Appendix I: OpenAI ChatGPT-4 Interpretation
Each paragraph of the paper was submitted to ChatGPT-4, and resulted in the following interpretation.
Chambliss’ study of the Saints and Roughnecks is a classic sociological investigation that revealed how social class and community status shield the delinquent behavior of the ‘Saints’ (middle-class youths) from serious public concern and police action, while the ‘Roughnecks’ (working-class youths) were more likely to be seen as deviant and get into trouble with the law. This case study is used extensively in academic settings to illustrate the concept of differential justice and the varying perceptions of deviancy.
Hechter and colleagues’ 1992 work introduced an intriguing concept where deviant groups contribute to the larger social order. The idea here is that states benefit, or “free ride,” on the order produced by local groups, including those considered deviant. The tolerance for such groups by the state may persist as long as they do not produce significant negative externalities, such as actions that challenge state authority or require extensive resources to manage.
In a broader sense, this perspective suggests that the contributions of deviant groups to the social fabric are somewhat paradoxical. While their behavior diverges from the norms, it can inadvertently support the overall social order by defining and reinforcing the boundaries of acceptable behavior. This tolerance ends where the cost of their actions to the state begins to outweigh the benefits of the incidental social order they provide.
Hechter et al.’s constraint on the application of their theory to unimodally distributed heterogeneous societies is a nuanced way of understanding social norms and deviance within different societal structures. In unimodal societies, like what they suggest the United States to be, there is a single predominant set of norms that most people are expected to follow, despite the society being diverse in terms of ethnicity, race, gender, class, and socioeconomic status. Deviancy, in this context, is measured as a deviation from this singular, dominant set of norms.
However, the authors seem to be challenging the assumption that the United States is truly unimodal. They point out that this perceived unimodality is in fact an outcome of power structures that privilege certain groups over others at the intersection of various social divisions such as religion, ethnicity, race, gender, and class. This suggests that what is considered ‘normative’ might actually be dictated by the dominant groups that hold power, thereby marginalizing other norms that exist within the society.
In contrast, a polymodally distributed society, such as the former Soviet Union, would have multiple sets of norms (modalities) that are more evenly distributed across the society, reflecting its heterogeneous nature in a more pluralistic way. This implies that defining deviance becomes more complex in such contexts because there are multiple ‘norms’ against which behavior is measured.
The pressure on the idea of the United States as a unimodally heterogeneous society is thus a critique of oversimplification. It suggests that while it may be convenient to think of American society as having a single set of norms, this overlooks the complex interplay of power and inequality that shapes what is considered ‘normal’ and, by extension, what is labeled as deviant.
The perspective you’ve outlined offers a critical view on the concept of unimodality in the context of societal norms, suggesting that it is not a naturally occurring consensus among a diverse population, but rather a constructed normative mean established by those in positions of power. In this view, unimodality is essentially an artifact of power dynamics, with empowered actors defining what is considered ‘normal’ through their disproportionate influence or ‘share of voice’.
This conception recognizes that in a society where multiple groups have different degrees of power, the dominant group’s norms may be imposed as the standard, while other groups’ norms are marginalized. As a result, the label of ‘deviance’ is assigned to those who diverge from this imposed standard, which might not necessarily reflect the actual diversity of behaviors and norms present in the society.
This viewpoint also touches on the complexities of societies that are polymodally distributed, where multiple privileged groups exist, each with its own set of norms. In such societies, what is considered deviant by one group’s standards may be perfectly normal by another’s. This underscores the relative nature of deviancy and challenges the idea that there can be a singular, objective standard of normative behavior.
Hechter et al.’s decision to focus on a simpler societal model might be critiqued for overlooking these complexities. The choice to focus on unimodal societies in their theoretical framework could be seen as an attempt to maintain analytical clarity and tractability. However, this simplification could be at the expense of failing to capture the full breadth of societal dynamics, especially in societies that are not only heterogeneous but also polymodal in their distribution of power and norms. Such a critique points to a gap between sociological theories that seek to model social order and the more intricate realities of how norms and deviance are constructed and contested within complex societies.
Hechter et al.’s theoretical proposition, in the context of the Saints and the Roughnecks, can be seen as a lens through which to examine the social dynamics of deviance and the response of societal structures to it. Their suggestion that gangs like the Saints generate positive externalities such as welfare and security reflects the idea that even groups engaged in deviant behavior can contribute constructively to the social order in some ways. This contribution, whether intentional or incidental, can influence the degree to which the group is sanctioned. The Saints, presumably being from a higher social class, could be seen as generating a form of order that aligns with the expectations of the wider society, or at least does not overtly challenge it, thus attracting fewer negative sanctions.
Conversely, the Roughnecks are perceived differently. Despite providing welfare and security for their own members, their actions are viewed as negative externalities by those outside their group. This results in a greater degree of negative sanctions. This differential sanctioning echoes broader theories such as those proposed by Coleman in 1990, which delve into the social and structural factors that underpin the distribution of sanctions across different groups.
The study of the Saints and Roughnecks remains pertinent across various domains because it not only illustrates differential justice within the criminal justice system but also speaks to larger organizational and societal structures. The notion that locally produced social order benefits the powerful central state (or organizational governance) is applicable beyond the realm of state governance. In large heterogeneous organizations, for instance, the enforcement of an artificially produced homogeneous culture—dictated by the privileged means—can mirror the dynamics observed in the Saints and Roughnecks scenario. Here, those who align with the dominant organizational culture might be treated more leniently, while those who deviate might face stricter sanctions, regardless of the actual contributions or externalities their actions produce.
This extends the conversation about the relationship between deviance, power, and societal order into the realms of organizational behavior and culture, highlighting the complexity and often the unfairness of sanctioning mechanisms within various types of large, heterogeneous structures.
The scenario at UW Medicine reflects a broader sociological understanding that strict enforcement of conformity is often impractical, especially within large organizations. The flexibility of the dress code policy to accommodate tattoos and piercings among hospital staff illustrates a pragmatic approach to workplace norms, acknowledging the diversity of the workforce and the reality of contemporary cultural expressions.
The presence of tattoos and piercings across various groups, including LGBTQ+ individuals, bikers, and working-class employees, indicates a polymodal distribution of norms within the organization, where multiple subcultures coexist. This diversity contrasts with the norms presumably preferred by more privileged classes, where tattoos and piercings might be less common or more discreet.
The practical acknowledgment by staff that enforcing the policy would lead to a significant reduction in the workforce suggests an understanding that organizational policies must, at times, yield to the socio-cultural realities of the employees. This compromise can be seen as a tacit recognition of the positive contributions made by staff members, regardless of their adherence to certain dress codes. Such an approach might also contribute to a more inclusive work environment, where diverse identities and expressions are tolerated, if not outright embraced.
Moreover, the statement “they’ll have nobody left to work here if they enforce the policy” underlines the importance of labor in the operational success of the organization. It highlights that the necessity to maintain a sufficient workforce can often supersede the desire to enforce conformity to certain aesthetic standards. This tension between policy and practice is emblematic of the broader debates around deviance, conformity, and the management of social order within organizations, and it mirrors the societal negotiations of norms and sanctions discussed in the context of the Saints and the Roughnecks.
The tension you describe at UW Medicine between the enforcement of a dress code and the organization’s commitment to diversity and inclusion reflects a broader societal struggle to reconcile institutional norms with individual identity and group values. For organizations, particularly in sectors like healthcare that serve diverse populations, this reconciliation is not just about creating an inclusive work environment; it’s also about mirroring the community they serve and upholding the principles they espouse.
In the case of UW Medicine, the presence of tattoos and piercings among staff can be seen as a reflection of the organization’s stated values of diversity, inclusion, and equality. These characteristics signal to both employees and patients that the organization is a place that respects and values individual identity and the shared values of various social groups. This can be particularly significant for marginalized groups, such as LGBTQ+ individuals, working-class people, biker gang members, minorities, and indigenous groups, who have historically faced discrimination and exclusion.
The notion that enforcing the dress code would conflict with these values highlights the potential disconnect between organizational policies and the lived realities and identities of the people they affect. Moreover, it points to the importance of adaptability and responsiveness in organizational policy-making. Policies need to be reflective of and responsive to the changing social norms and the diversity of the workforce and the patient population.
The mention of Harborview as a last resort for socially deviant patients underscores the role of state hospitals as safety nets within the healthcare system. They are often the final refuge for the most marginalized and vulnerable individuals in society. This role reinforces the need for such institutions to practice tolerance and adaptability in their policies to ensure that they can effectively serve all segments of society without discrimination.
In summary, the situation at UW Medicine encapsulates the challenges organizations face in balancing the enforcement of norms with the need to respect individual identities and uphold the values of diversity and inclusion. It also demonstrates the practical and ethical implications of policy decisions in organizations that serve a critical public function.
The dynamic you’re describing within UW Medicine highlights a sociological phenomenon where internal solidarity within groups can lead to a form of self-regulation that may sometimes diverge from official policies. This is particularly evident in settings like hospitals, where the pressure of maintaining essential services can lead to a pragmatic approach to policy enforcement, especially regarding appearance and dress codes.
In such environments, management may prioritize the practicalities of running a hospital over strict adherence to appearance policies. Stellar employees who are dedicated and hardworking become valuable assets, and their individual expressions through hairstyles, henna applications, or other personal aesthetics become secondary to their contributions to the organization. These decisions may be rationalized under the umbrella of cultural sensitivity, inclusivity, and the recognition of individuality.
This leniency towards policy infractions can be seen as an acknowledgment of the complex identities and cultural expressions of the workforce. It also reflects an understanding of the importance of employee morale and retention in a system that is under significant strain. As you noted, hospitals are often short-staffed and struggle with financial sustainability, which makes the retention of competent staff a critical concern.
The solidarity and self-regulation among the staff members, and the subsequent tolerance from management, contribute to the overall social order within the hospital. This internal order is crucial for a functioning workplace, particularly one that deals with life-and-death situations and requires high levels of cooperation and trust. The interactions between staff and patients, facilitated by a shared sense of community and understanding, are essential for providing care, particularly in an environment that is “nearly unprofitable, short staffed, and unable to serve the community in timely manners.”
In this context, the deviance from official appearance policies can be interpreted not as an act of rebellion but as a necessary adaptation to maintain the social order and cohesion within the hospital. It underscores the notion that organizations, particularly those in the public service sector, may need to be flexible and responsive to the needs and realities of their employees to maintain operational effectiveness and fulfill their societal role.
The role of tattooed and pierced staff members in establishing solidarity with patients and mitigating negative behaviors is a powerful testament to the importance of shared identity in healthcare settings. The ability of staff members to connect with patients on the basis of mutual social or cultural markers can be an invaluable asset in managing potentially volatile situations.
When patients recognize elements of their own identity—such as tattoos or piercings—in the staff, it can serve as a bridge, creating a sense of understanding and shared experience. This recognition can defuse tension and foster a sense of belonging and acceptance, which is crucial in healthcare environments where stress and emotions often run high.
The camaraderie stemming from this shared identity enables staff to exercise authority in a way that is perceived as legitimate and empathetic by patients. This authority is not solely derived from their legal or institutional power but is also rooted in the traditional and charismatic aspects of their roles within the community. Staff who are members of groups that patients identify with can leverage this connection to guide patient behavior positively, utilizing sanctions that are underpinned by an understanding of the norms and values of these groups.
The effect is a dual form of governance: one that is institutional, backed by the legal authority supporting healthcare workers, and another that is more informal, driven by the cultural and social norms of the communities represented within the patient population. This dynamic is crucial for maintaining order and ensuring the safety and well-being of both patients and staff in healthcare settings. It also illustrates how diverse and inclusive staffing can directly contribute to the operational success of healthcare institutions by aligning staff identities with the communities they serve, thus facilitating more effective patient care and management.
The interactions you’re describing—casual banter between staff and patients—serve a significant function in the healthcare environment, particularly within the context of UW Medicine’s Service Culture Guidelines. While such exchanges might be viewed as non-productive from a strictly task-oriented perspective, they play a crucial role in humanizing the staff-patient relationship and fostering a more understanding and cooperative atmosphere.
The use of informal conversation as a vehicle for conveying organizational policies and norms can be particularly effective in aligning the hospital’s authority with the group norms of the staff and patients. It can ease the delivery of negative sanctions or necessary but potentially unpleasant messages, such as wait times due to the staff’s intensive workloads and lack of legally protected breaks. When delivered within the framework of shared identity or understanding—such as acknowledging a pride pin or another cultural signifier—it can help patients feel seen and respected, thus reducing frustration and potential conflict.
These interactions align with UW Medicine’s Service Culture Guidelines, which emphasize putting patients first and communicating effectively. By allowing staff to engage in this ‘banter,’ the organization is adhering to its guidelines of effective communication, which doesn’t always have to be formal to be effective. In fact, this approach can enhance patient satisfaction by creating a more personable and empathetic environment. It also demonstrates respect for the patient as an individual, not just as a recipient of medical care.
This strategy acknowledges the human aspect of healthcare—recognizing that both staff and patients are more than their professional roles or medical conditions. It’s about building relationships, trust, and understanding. The social ordering that results from such interactions contributes positively to the hospital network by promoting a culture of care and respect, which can improve patient experiences and outcomes, and also support staff morale and retention.
You’ve touched upon a critical debate within the social sciences about the balance between theoretical simplicity and the complex realities of social life. Hechter et al.’s pursuit of simplicity in theory can indeed serve as a powerful tool for understanding certain social phenomena. However, the application of such theories can become problematic when they are used to oversimplify or generalize complex, polymodal social structures, such as those within UW Medicine.
Organizations like UW Medicine embody a tapestry of intersecting identities and group affiliations, making them inherently polymodal. This polymodality reflects the diversity of staff and patients, which is not just a matter of different identities coexisting but also involves a dynamic of these identities achieving various degrees of parity and influence over time.
Applying a unimodal framework to inherently polymodal entities like UW Medicine can indeed be seen as a form of intellectual colonialism, where the diverse realities and power dynamics of minority groups are subsumed under a dominant narrative. This dominant narrative often favors simplicity and generalizability at the expense of acknowledging the complexity and unique characteristics of each group.
Treating polymodal entities as unimodal can lead to significant misrepresentations and may result in policies and practices that do not adequately address or respect the nuanced differences between groups. It can also perpetuate inequalities by upholding the status quo of dominant groups, thereby maintaining their positions of power and influence.
The metaphor of Hobbes’ Leviathan as an embodiment of “authoritative simplicity” rather than a state entity is a poignant one. It suggests that the drive for simplicity in understanding and governing complex social systems can become an authoritarian force in itself. This force may suppress the multiplicity of voices and experiences in favor of a singular, more manageable narrative.
In conclusion, while simplicity in sociological theories aids in comprehension and application, it is vital to remain vigilant about the potential for such simplicity to obscure the rich complexity of social life. Sociologists and practitioners alike must strive to appreciate and engage with this complexity to ensure that theories and policies are inclusive, representative, and just.
The recommendation for future research to acknowledge the polymodal nature of the United States is vital in understanding its complex social fabric. The country’s history is indeed marked by diverse groups—each with its own norms, values, and contributions to the larger society. Recognizing this diversity is essential to accurately capture the experiences and realities of the population.
When sociological research or policy-making treats the United States as unimodal, it risks elevating the norms and values of privileged groups above all others, marginalizing the voices and experiences of minority groups, including immigrants. This not only misrepresents the true nature of American society but also perpetuates systemic inequities. Such a narrow view can lead to stereotypes, prejudice, and discrimination, as it fails to recognize the legitimacy and value of the wide array of cultural norms present in the country.
Future research should focus on understanding these different modalities and how they interact with each other within the United States’ social, political, and legal frameworks. This includes examining how various groups—including immigrants—are integrated into or excluded from the societal fabric and how this affects the democratic ideals of equality and representation.
To move away from a unimodal perception, research must be inclusive and consider the perspectives of all groups, especially those that have historically been marginalized. This includes investigating the structural barriers that perpetuate inequality and the ways in which different groups negotiate their identities and place within society.
Ultimately, such research can inform more equitable policies and practices that reflect the democratic values of inclusivity and respect for diversity. It can also help create a more accurate narrative of the United States as a nation enriched by its many and varied contributing cultures, rather than a monolithic entity defined by a single privileged majority.
The recommendation for future research to acknowledge the polymodal nature of the United States is vital in understanding its complex social fabric. The country’s history is indeed marked by diverse groups—each with its own norms, values, and contributions to the larger society. Recognizing this diversity is essential to accurately capture the experiences and realities of the population.
When sociological research or policy-making treats the United States as unimodal, it risks elevating the norms and values of privileged groups above all others, marginalizing the voices and experiences of minority groups, including immigrants. This not only misrepresents the true nature of American society but also perpetuates systemic inequities. Such a narrow view can lead to stereotypes, prejudice, and discrimination, as it fails to recognize the legitimacy and value of the wide array of cultural norms present in the country.
Future research should focus on understanding these different modalities and how they interact with each other within the United States’ social, political, and legal frameworks. This includes examining how various groups—including immigrants—are integrated into or excluded from the societal fabric and how this affects the democratic ideals of equality and representation.
To move away from a unimodal perception, research must be inclusive and consider the perspectives of all groups, especially those that have historically been marginalized. This includes investigating the structural barriers that perpetuate inequality and the ways in which different groups negotiate their identities and place within society.
Ultimately, such research can inform more equitable policies and practices that reflect the democratic values of inclusivity and respect for diversity. It can also help create a more accurate narrative of the United States as a nation enriched by its many and varied contributing cultures, rather than a monolithic entity defined by a single privileged majority.
Appendix II: ChatGPT-4 Literature Review Paper in 6 Paragraphs
ChatGPT-4, after priming with the original text of the literature paragraph by paragraph, was asked to write a literature review fit for American Sociological Review.
Polymodality and Normative Deviance: A Critical Examination of Societal Complexity
Abstract: This review critically examines the theoretical underpinnings of societal norms and deviance through the lens of Hechter et al.’s (1992) theories, juxtaposed against the polymodal realities of contemporary organizations and societies. Drawing on the case study of UW Medicine, the discussion foregrounds the necessity of acknowledging the polymodal nature of the United States and the implications of oversimplified unimodal frameworks on sociological research and policy-making.
Recent dialogues within the field of sociology have highlighted a critical tension between the theoretical pursuit of simplicity and the complex realities of societal structures. This literature review revisits Hechter et al.’s (1992) theories on the social order produced by deviant groups and the conditional leniency of state sanctions. The discussion extends this theoretical framework by juxtaposing it with the inherently polymodal nature of contemporary societal institutions, as exemplified by the case of UW Medicine. This analysis calls for a reassessment of the unimodal approaches that dominate sociological inquiry, advocating for a theoretical shift that accounts for the multifaceted nature of social groups and power dynamics.
Unimodal Frameworks and Societal Norms
Hechter et al.’s work, which has been seminal in understanding the contributions of deviant groups to societal order, often employs a unimodal framework that simplifies the heterogeneity of societies into a single dominant set of norms. This perspective has been instrumental in academic discourse, particularly in understanding differential justice as highlighted by Chambliss’ study of the Saints and the Roughnecks. However, this review critiques the unimodal approach for its potential to overlook the polymodal and heterogeneous nature of societies, particularly with respect to how it represents the balance of power and identity within diverse populations.
Polymodal Realities of Organizational Structures
The case of UW Medicine serves as a contemporary exemplar of polymodal organizational structures. The organization’s flexible approach to dress code policies, which allows for the visibility of tattoos and piercings among staff, reveals an implicit acknowledgment of the diverse identities and subcultures within its workforce. This practice not only challenges the unimodal perception of societal norms but also aligns with the organization’s commitment to diversity and inclusion. The review posits that such practices may foster a more inclusive environment, enhancing staff-patient relations and, by extension, service delivery.
Societal Implications of Polymodal Governance
The discourse then expands on the societal implications of recognizing polymodal governance within institutions. By allowing for informal interactions and shared cultural expressions between staff and patients, organizations like UW Medicine leverage the social order and cohesion provided by various subcultures. This approach aligns with the Service Culture Guidelines, emphasizing effective communication and patient-first policies. It is argued that these practices demonstrate a form of governance that transcends formal legal authority, incorporating traditional and charismatic elements that resonate with the norms of diverse groups.
Theoretical Accountability and Sociological Inquiry
The review advocates for theoretical accountability in sociological inquiry, emphasizing the need to expose the hidden polymodal heterogeneity of the United States. It reflects on the historical and contemporary evidence suggesting that the United States has always been a polymodal society, despite the dominant narrative that suggests otherwise. The discussion calls for future research that embraces the complexity of social life, fostering a sociological landscape that is more representative of the multitude of experiences and normative structures within society.
Conclusion
In conclusion, the review underscores the urgency for a deeper polymodal rigor in sociological theory and research. The complexities of societal structures, as embodied by the diverse and polymodal nature of organizations like UW Medicine, challenge the prevailing unimodal frameworks. It is posited that embracing polymodality is not only a theoretical imperative but also a necessary evolution in the field that mirrors the intricacies of the social world. The pursuit of such rigor promises a more nuanced, inclusive, and equitable understanding of society, which is paramount for the advancement of sociological scholarship and the formulation of fair and effective policies.

